Terms & Conditions

1 Acceptance of Terms

By registering for an account, logging in, or otherwise using this portal, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our data privacy practices. If you do not agree, please do not use the portal.

2 Eligibility & Accounts

• Patient accounts are self-registered and require admin approval before access is granted.
• Barangay council, barangay health worker and medical technologist accounts are invited by the City Health Office II by email; the invitee completes the registration, and the account also requires admin approval. Administrator accounts are created and managed by the City Health Office II.
• Every registration requires a photo of a valid government-issued ID for identity verification.
• You are responsible for providing accurate, current, and complete information during registration.
• Each account is for a single authorized user. Sharing of accounts or credentials is strictly prohibited.

3 Acceptable Use

You agree to use the portal only for its intended lawful purposes. You must not:

• Attempt to access data, records, or accounts that do not belong to you or that your role is not authorized to view.
• Attempt to disrupt, probe, scan, or compromise the security or integrity of the system.
• Upload malicious files, false records, or any unlawful, misleading, or offensive content.
• Use automated tools to extract data or repeatedly attempt to log in to accounts.

4 Health Information Disclaimer

In a medical emergency, do not rely on this portal. Call 911, the City Health Office II at (046) 416-5638, or the DOH hotline 1555 immediately.

5 Data Privacy

We are committed to protecting your personal and health information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173). Personal data collected through this portal is used solely for healthcare delivery, dengue surveillance, and related government health programs.

• Passwords are stored as one-way encrypted hashes and are never visible to staff.
• Access to records is restricted by role — users can only view data appropriate to their role.
• Your information is not sold or shared with third parties for commercial purposes.
• Uploaded identification documents are used only for account verification.

6 User Responsibilities & Account Security

• Keep your login credentials confidential and use a strong password.
• Notify the City Health Office II immediately if you suspect unauthorized use of your account.
• Log out after each session, especially on shared or public computers.
• You are responsible for all activity that occurs under your account.

7 Ownership & Content

This portal, its design, content, and underlying system are the property of the Local Government of Dasmariñas City and the City Health Office II. Medical and surveillance records remain the property of the health office and the concerned individuals as provided by law. You may not copy, reproduce, or redistribute portal content without authorization.

8 Service Availability & Limitation of Liability

The portal is provided on an "as is" and "as available" basis. While we strive to keep the service accurate and available, the City Health Office II does not guarantee uninterrupted access and is not liable for any loss or damage arising from the use of, or inability to use, the portal, except as required by law.

9 Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, technology, or legal requirements. Continued use of the portal after changes are posted constitutes acceptance of the revised Terms. The "Last updated" date above indicates the most recent revision.